Reviewed · MALLORCA SPA & MASSAGE
Relaxing back massage & day SPA
The appeal here is a full spa visit paired with a private-room back massage, all inside a five-star hotel in Palma. You get more than a quick treatment: the experience lasts about three hours and includes indoor water facilities, heat rooms, and gym access.
I like the mix of facilities and the practical touches: lockers and changing rooms are available, and you finish with a cup of tea. The massage is the personal part of the visit, with one therapist named Nataly singled out for a particularly relaxing treatment.
The main thing to plan for is your kit. A towel is included, but swimsuit and slippers are not. Bring both, and remember that the advertised price is $93.71 per person, so the value depends on whether you’ll make use of the spa as well as the massage.
- One booking, three hours: The visit combines spa access with a back massage, rather than offering a massage alone.
- Water and heat facilities: Use the indoor pool, jacuzzi, hydromassage options, sauna, and steam room.
- A private massage room: Therapists perform the back massage in a separate room.
- Tea to finish: The experience ends with a cup of tea.
- Small group limit: No more than six people can take part.
- Bring swimwear and slippers: One towel per person is supplied, but those two essentials are not.
Three hours at a Palma hotel spa
This is a straightforward way to put a pause in a Mallorca holiday. The spa is at Hipotels Gran Playa de Palma, at Avinguda de Fra Joan Llabrés 22 in Platja de Palma. Your booking includes spa entry, a back massage, and time to use the facilities; the whole experience takes about three hours.
That length matters. You have time to enjoy more than one part of the spa without treating the massage as the entire outing. If your schedule is tight, though, this is not a quick stop to squeeze between sightseeing plans. Allow the full three hours, and consider how much of that time you want to spend in the pool and heat rooms.
The group is capped at six, which keeps the experience small in scale. It does not mean you will have the facilities to yourself, but the limit may suit you better than a large organized spa session. The massage itself takes place in a private room.
What the spa facilities add

The indoor pool and jacuzzi make this more than a treatment appointment. You can take time in the water before or after your massage, and there are several hydromassage options to try. The details of those options are not specified, so don’t expect a particular set of jets or treatment sequence; the useful point is that the spa offers more than one way to spend your time in the water.
The sauna and steam room give you a choice between two kinds of heat. If you enjoy both, you can use them as part of a relaxed circuit, but the experience does not prescribe a routine. Listen to your comfort level, especially if you are not used to heat, and take breaks when you want them.
You are also welcome to use the gym. That is a handy extra if you want to keep up a workout while away, though the main draw here is clearly the spa and massage. No specific gym equipment or class is described, so treat access as a facility perk rather than a guided fitness session.
The location inside a five-star hotel gives the outing a polished setting. One account describes the spa as beautiful and extremely clean, details that matter when you are choosing a place to change, shower, and spend several hours. Still, cleanliness and comfort are personal priorities, and a hotel setting alone does not tell you exactly how busy the facilities will be during your visit.
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The back massage and tea finish
The massage is performed by a therapist in a private room, giving you a quieter, more personal part of the visit than the shared pool and spa areas. The treatment is described as a relaxing back massage. It is not presented as a medical service or as a customized therapy for a particular injury, so if you have a health concern or need specific pressure, check with the spa before booking.
Nataly is one therapist specifically praised for giving a very relaxing massage. That is a useful name to know, but it is not a promise that she will be your therapist. If you would like to request her, ask whether she is available when arranging your visit.
A cup of tea is served at the end. It is a small detail, but a welcome one after time in the water and heat rooms. The experience is designed to finish gently rather than send you straight back into a busy day.
A Spanish-language account also praised the massage, spa, food, and service. Food is not listed as part of this package, so don’t build a meal into your expectations or assume it is included. The spa experience itself is the core offering.
Getting ready for your visit

Pack your swimsuit and slippers. Neither is included, while one towel per person is provided. Changing rooms and lockers are available, so you have a place to change and store your belongings while using the facilities.
The meeting point is the spa at Avinguda de Fra Joan Llabrés 22, Platja de Palma, 07600 Palma. The activity ends at the same place. It is near public transportation, which gives you an alternative to arranging a car or taxi, though the specific routes and travel times are not provided.
The experience is offered in English. Most people can participate, but no detailed accessibility information is supplied. If you have mobility needs or a particular health concern, contact the provider before booking rather than assuming every pool or heat facility will suit you.
The activity has a maximum of six participants. It is, on average, booked 21 days ahead, so planning early is sensible if you have a fixed date in mind. Confirmation is usually received at booking; if you book within two days of the visit, confirmation may take up to 48 hours and depends on availability.
Is $93.71 good value?

At $93.71 per person, the price buys a roughly three-hour visit with spa access, a back massage, and tea. You are paying for several facilities as well as the treatment, so the price makes more sense if you plan to use the pool, jacuzzi, hydromassage options, sauna, steam room, or gym. If all you want is a brief back massage, this package may be more than you need.
The towel and lockers also make the visit easier to manage, but the missing swimsuit and slippers are worth noting. Bring your own rather than expecting those items to be supplied. The experience does not list food as included, so budget separately if you plan to eat at or near the hotel.
The strongest value is the combination of a private treatment and access to a range of facilities in one booking. You do not need to arrange separate spa entry and massage appointments. On the other hand, no exact massage length is specified, and the three-hour duration covers the overall experience, not necessarily three hours of treatment.
The 4.9 rating from 44 reviews and 95% recommendation rate are encouraging signs, though a rating cannot tell you how busy the spa will be or whether a particular therapist will be available. The clearest praise centers on the relaxing massage, the spa itself, and service. Those match the parts of the visit that are most personal and most likely to shape your experience.
More spa visits in Mallorca:
- Romantic couple massage + SPA entry and private jacuzzi with cava
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★ 5.0 · 11 reviews - Romantic SPA day with couples massage and romantic dinner at Eurotel Punta Rotja
★ 5.0 · 6 reviews - Couples massage with private jacuzzi, cup of cava and SPA entry at Eurotel
★ 5.0 · 5 reviews
Who will enjoy this most
This is a good fit if you want a calm half-day built around both a massage and spa time. It suits couples, friends, or solo visitors who enjoy pools and heat rooms and want a break from a sightseeing schedule. The small group cap and private massage room are useful features if you prefer a more contained visit than a large group activity.
It may be less appealing if you dislike shared facilities, don’t use pools or saunas, or only want a short massage. The package is also not ideal for anyone who expects a treatment tailored to a medical issue, since no such service is described. If you have concerns about heat, water, or massage pressure, check with the spa first.
Cancellation is free up to 24 hours before the scheduled start time. Changes made less than 24 hours before are not accepted, and cancellations inside that window are not refunded. The cut-off follows local time, so keep Palma’s time zone in mind if your plans change.
Should you book it?

Book this if you want a leisurely spa break with a back massage, not just a treatment appointment. The indoor pool, jacuzzi, hydromassage features, sauna, steam room, gym access, and tea make the three-hour format worthwhile for someone who will use the facilities. Pack your swimsuit and slippers, and ask about Nataly if you want to see whether she is available.
Skip it if you have little time, want only a massage, or need a treatment with a specific therapeutic focus. For the right person, though, it is an easy way to trade part of a Palma day for warm water, a private massage, and a slower finish.
FAQ

How long does the spa experience last?
It takes about three hours.
What facilities can I use?
The experience includes an indoor pool, jacuzzi, hydromassage options, sauna, steam room, and gym access.
Is a massage included?
Yes. A therapist gives you a back massage in a private room.
Is a towel provided?
Yes. One towel per person is included.
Do I need to bring a swimsuit and slippers?
Yes. Neither a swimsuit nor slippers is included.
Where does the experience start and end?
It starts at Avinguda de Fra Joan Llabrés 22, Platja de Palma, 07600 Palma, and ends back at the same meeting point.
What language is the experience offered in?
It is offered in English.
Can I cancel for a refund?
You can cancel at least 24 hours before the start time for a full refund. Cancellations made less than 24 hours before the start time are not refunded.
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Mallorca Spa & Massage, compared.

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